Dr Ng Hee Song

Email: [email protected]

Dr Ng Hee Song joined UOW Malaysia KDU Penang University College as a senior lecturer of the School of Business in 2009. He is a member of the school assessment board, a school representative for the UC Research, Innovation and Enterprise Committee and the academic representative of the UOM Malaysia KDU Penang University College Senate.

Prior to his career in academia, he has early career industry experiences ranging from electrical manufacturing and assembly for automobile industries, through to precision engineering machining for E & E industries. His current and recent teaching expertise is in the fields of contemporary issues in business management, research and consultancy methods, management decision making, comparative business culture, business ethics, business mathematics, business statistics at the undergraduate level, and quantitative methods at the post-graduate level.

He is involved in research collaboration with other institutions and has joint publications of articles and book chapters focusing on research areas particularly on management, leadership, work values, small and medium-sized enterprises, entrepreneurship, innovation and Industry 4.0 technology development. He is a reviewer for journals and conferences, besides participating in various conferences.

PhD Universiti Sains Malaysia, 2009-2016
Research Title: The Influence of Transformational Leadership and Competence on Small Enterprise Success in Malaysia: The Mediating Effect of Innovativeness

Master of Business Administration Universiti Sains Malaysia, 1994-1997
Research Title: Effect of Nature of Work and Recognition on Organizational Commitment

Bachelor of Mechanical Engineering (Hons) Universiti Teknologi Malaysia, 1983-1988

Diploma in Management Programme  Management Institute of Management, 1992-1994

Year Title

Ng, H. S. et at (2019 in print), Examining the Mediating Role of Innovativeness in the Link between Core Competencies and SME Performance, Journal of Small Business and Enterprise Development, Emerald.

Ng, H. S. et al (2019), Effect of Personality, Education & Opportunities on Entre. Intention, Education + Training, Vol. ahead-of-print, No. ahead-of-print. https://doi.org/10.1108/ET-02-2019-0040.

Ng, H. S. (2019), Opportunities, Challenges, and Solutions for Industry 4.0, in Ayşegül Özbebek Tunç and Pınar Aslan (ed.), Business Management and Communication Perspectives in Industry 4.0, pp 32-51.

2018 Ng et al. (2018), The Core Competence of Successful Owner-Managed SMEs, Management Decision, 6(1), 252-272.
2017 Ng et al (2017), Entrepreneurial SMEs Surviving in the era of Globalization: Critical Success Factors, in Stavros Sindakis, Panagiotis Theodorou (eds.) Global Opportunities for Entrepreneurial Growth: Coopetition and Knowledge Dynamics within and across Firms (Advanced Strategies in Entrepreneurship, Education and Ecology, Volume) Emerald Publishing Limited, pp.75 – 90.
2016 Ng et al. (2016), Role of transformational leadership, entrepreneurial & technical competences on enterprise success of owner-managed SMEs. Journal of General Management, 42(1), 23–44.
2015 Ng et al (2015). Organisational Success: Explaining the Role of Key Intangible Performance Indicators (KIPs). In Ura, D. K. & Ordoñez de Pablos, P. (Eds.), Asian Business and Management Practices: Trends and Global Considerations (pp. 120-137). Hershey, PA: Business Science Reference, IGI Global.

Leadership Matters for SME growth in a Multi-Cultural Context. AJBS, 7(14).

Ng et al (2013), Organisational Culture can be a Double-Edged Sword for Firm Performance. RJBM, 7(1), 41-52.

Ng et al (2013), Effect of entrepreneurial competencies on firm performance under influence. of org. culture. LSJ, 10(4).


Ng et al (2012), Issues & Development of CSF for SME Success in a developing country. International Business Management (IBM) 6(6), 680-691.

Ng et al (2012), Intangible Factors Affecting the Success of SMEs. IJMOS, 1(2), 10-15.

Ng et al (2012), Dev. of Intangible Factors for SME Success in a Developing Country, IJARBSS, 2(12), 198-213.

Ng et al (2012), Concept. Framework of Impact of Key Intangible SF on Enterprise Success. IJCRB, 4(7), 409-416.

Ng et al (2012). Key Intangible Performance Indicators (KIPs) for Organisational Success: The Literature Review. In Ordóñez de Pablos, P. (Eds.), Business, Technology, and Knowledge Management in Asia: Trends and Innovations: Trends and Innovations: Business Science Reference, IGI Global.

Research Grant

Title: Entrepreneurial Intention among Business Graduates in Private Institutions of Higher Learning
Duration: 2016-2017
Sponsors/Grant: UOW Malaysia KDU Penang University College Internal Grant
Amount: RM3,000

Consultancy Projects

2018-2019 (completed)
Company – HP Penang
Project: Identifying the methods to automate and simplify the value chain for the outsource print head manufacturing activity by Phoon Hong Yan, Nor Diyanah binti Shahfahlawi, and Tang Jia Qi.

2018-2019 (completed)
Company: Leader Steel Sdn Bhd
Project: Digitizing customer profile of steel industry by Jonathan Koay Tze Ern, Teoh Chong Yan, and Chong Yuen Pok.

2018-2019 – ongoing
Company – PG Mall – Malaysia’s #1 e-Commerce platform
Project: Issues and solutions for online e-commerce business: Action Research Approach, by Teoh Xue Qian, Tan Chai Sheng, Nicholas Law Zher and Chew Ee Fang

PhD Thesis
Organisation Development on Small and Medium Enterprises (SMEs) in Malaysia Perspective: An Action Research Approach (2019-2026)

Best Research Paper Award, Social Science category
UOW Malaysia KDU Penang University College, 2016

Diploma in Management, First Class
Gold Medal Award by Bank Negara Malaysia, 1995