First step into the dynamic hospitality industry

The Certificate in Hotel Operations equips students with the essential learning and fundamental skills needed to step into further studies of the dynamic international hospitality industry of today. Students will be introduced to the various facets of hospitality operations such as front office, housekeeping, food and beverage service, and culinary arts.


Why study Certificate in Hotel Operations?

Here are some reasons why you should consider taking this course:

  • It is designed to provide students with key operational skills that are needed in the hospitality industry.
  • You will be trained for many areas that are pertinent to day to day hotel operations, such as housekeeping, front office, and food & beverage.
  • It creates a pathway to further your studies, which will open the door to managerial positions in hotels as well as other careers such as event planning, restaurateur, consultant, and even professional chef.


Why study Certificate in Hotel Operations at UOW Malaysia?

Our program covers both practical and theoretical aspects by combining both classroom learning and industry placement to prepare those who intend to continue their education or join the workforce.

Upon graduation, students may articulate into diploma programs in hospitality & culinary arts. They may also flow through to the business or mass communication diploma programs at UOW Malaysia.


University Award:

Program information


UOW Malaysia provides its hospitality, tourism and culinary arts’ students with an international experience, allowing them to achieve a global outlook be it during or after their studies. They develop an acute appreciation of the added value of graduating with relevant international study and work experience, and how this benefits their personal development and future careers in hospitality and tourism management as well as in culinary arts.

During their studies, students can participate in these international study opportunities:


Partnership with HOSCO

  • UOW Malaysia sends its hospitality, tourism and culinary arts’ students on internships in global placements through HOSCO, which is based in Geneva, Switzerland, where top hospitality organisations, schools and students from all over the world convene and interact.
  • Students gain access to leading hospitality organisations and their available positions on a global market basis, enabling them to better select their internships and first permanent positions and to access valuable social tools and applications.


Partnership with HILTON WORLDWIDE

  • The partnership with HILTON WORLDWIDE, the Hilton Class program, aims to develop talents for the country’s rapidly growing hospitality industry. The program offers UOW Malaysia students rigorous on-the-job training and a theoretical curriculum designed to equip them for successful careers in hospitality.


Collaboration With Accor Hotels

  • Providing internship & career opportunities to students & graduates of SHTCA.
  • Including graduate employment program – New Generation Leaders program (Management Trainee program) for graduates.



Internships offer the potential for valuable learning opportunities outside the standard classroom setting. It is to put to practice what students were taught in the school and to develop their skills within all the different departments in the Hospitality Industry. Internships serves as a bridge between traditional academic settings and the professional world to which the students aspires to get into. It is the beginning of a lifelong journey for students and from thereon begin their careers in the Hospitality Industry. Internships strengthens the students resume for future career advancements.



Our programs are highly regarded, and our students and lecturers have gone on to participate and win in industry-recognised competitions. These include:

  • Battle of the Chefs Penang, Malaysia
  • Career@Hiltonlive Hospitality Talent Cup, Malaysia
  • International MIHAS Apprentice Chefs’ Competition, Malaysia
  • Food and Hotel Malaysia Culinary Challenge (FHM), Malaysia
  • Food and Hotel Asia Culinary Challenge (FHA), Singapore
  • Hans Bueschkens Challenge, Chile
  • Hong Kong International Culinary Classic (HOFEX), Hong Kong
  • International Emirates Salon Culinaire, Dubai
  • The Big Cooking Contest, Austria
  • I-Chef – Worlds Largest Chefs Gathering
  • FHI, Food Hotel Indonesia
  • Barista Malaysian Challenge
  • FHM, Food Hotel Malaysia
  • Golden Jubilee of HRH The Sultan of Brunei
  • World Chefs Without Borders
  • Culinary World Cup in Luxembourg
  • World Chef Culinary Classic Competition Under American Culinary Federation
  • International Culinary Challenge, Maldives
1 year and 5 months
Program Location
UOW Malaysia KDU College, Utropolis Glenmarie

Year 1

  • Basic Accounting
  • Higher Elementary English
  • Introduction to the Hospitality Industry
  • Introduction to Beverage Studies
  • Introduction to Personal Development Planning
  • Principles of Front Office
  • Principles of Kitchen Operations
  • Principles of Restaurant Operations
  • Principles of Pastry Skills
  • Food Hygiene and Safety
  • Theory of Food
  • Theory of Pastry and Bakery
  • Principles of Housekeeping


Year 2

  • Industrial Placement
  • Bahasa Kebangsaan A*
  • Cultural Studies
  • Bahasa Melayu Komunikasi 1 (International Students)
  • Pengajian Malaysia 1 (Malaysian Students)
  • Elementary English

Bahasa Kebangsaan A is compulsory for all Malaysian students

  • without a credit in SPM Bahasa Malaysia.
  • without SPM Bahasa Malaysia (applicable to students from UEC, O Level, or other equivalent programs)

Intake dates


12 January 4 March 17 May 1 July 6 September 14 October
Estimated fees
Local students


International students



*Terms and Conditions Apply
*Instalment Payment Plan Available

Academic Qualification

SPM / O Levels :
Pass with min. 1 Credit


Min. 1 Credit

English Requirement

Local Student:
Pass (SPM / 1119 / UEC / O Levels examination)


International Student:
Band 4.0 in IELTS; or a min score of 30 (IBT) or 5 (Essentials-Online) in TOEFL; or Cambridge English (140); or PTE Academic (36)



If English language requirements are not fulfilled, additional English module(s) may be taken at UOW Malaysia.