Library Services In support of the Smart Learning and Teaching initiative, the Library provides a range of services that will enhance the quality of teaching, learning and research. Use the Catalogue to find and access items in our collections. Check on the Help/Guides about how to renew, reserve books and view my account. Loan Services RELATED LINKS REFERENCE & HELPDESK LIBRARY ORIENTATION & INFORMATION LITERACY DOCUMENT DELIVERY GIFTS AND DONATIONS Borrowing Privileges Utropolis Glenmarie Batu Kawan & George Town Type of membership Books Audio Visual Materials (AV) Loan Period Open Shelf (OS) Loan Period Short Loan (SL) Loan Period Academic staff (Full-time) 20 items 1 month 3 items 1 week 2 items 1 week Academic staff (Part-time) 4 items 2 weeks 1 item 1 week 1 item 1 week Support staff (Full-time) 5 items 1 month 1 item 1 week 1 item 1 week Support staff (Part-time) 4 items 2 weeks 1 item 1 week 1 item 1 week Postgraduate Students 7 items 2 weeks 1 item 3 days 1 item 4 hours Undergraduate Students 4 items 2 weeks 1 item 3 days 1 item 4 hours External Members* 2 items 2 weeks – – – – *Yearly membership fee and deposit collections are compulsory, applicable only to a few categories for external memberships. Type of membership Books Audio Audio Visual Materials (AV) Loan Period Open Shelf (OS) Loan Period Short Loan (SL) Loan Period Academic staff (Full-time) 10 items 1 month 3 items 1 week 5 items 1 week Academic staff (Part-time) 5 items 1 month 3 items 1 week 5 items 1 week Support staff (Full-time) 5 items 1 month 3 items 1 week 5 items 1 week Support staff (Part-time) – – – – – – Postgraduate Students 5 items 1 month 3 items 1 week 5 items 1 month Undergraduate Students 3 items 1 week 1 items 4 hours 2 items 2 hours Collections Open Shelf Collection of books in which users have unrestricted access. Short Loan It is not possible for Library to buy enough copies for every user to borrow a copy at the same time. For this reason, Short Loan collection is made available to maximise access by large numbers of users. Teaching Resources Materials requested by academic staff for the course that he/ she is teaching. The Academic staff can request to convert books from the Open Shelf books to become their Teaching Resources with maximum 10 items for Full Time Academic staff and 4 items for Part Time Academic staff. Loan Period Full Time Academic Staff – Up to six months. Part Time Academic Staff – Up to six months or to the end date of their contract issued by the Human Resources Department. Renewal Policies Renewal can be done at the Library Circulation Counter or via online, provided no one else has reserved the item. Open Shelf Students are allowed to renew items from this collection only once. Academic and Support staff are allowed to renew items from this collection. There is no limit to the number of times the items are renewed. Short Loan Students and Support staff are not allowed to renew items from this collection. Academic staff may renew items from this collection in person only, at the library circulation counter. Teaching Resources If the item is required for another six months, Academic staff will have to renew items from this collection in person only, at the library circulation counter. Teaching Resource items may be renewed online or via the phone, however, the loan period of these renewals will be for the period of 1 month (for Full Time Academic Staff) or 2 weeks (for Part Time Academic Staff). Fine Policies Library users are responsible for knowing the Library’s Fines Policies. Failure to understand these policies will not excuse you from payment of late return fines or for billed library material. Please refer to the Fines information below, or consult with staff for fine or billing amount. Fines Collection Type Fine Open Shelf RM 1.00/ day Short Loan* RM 10.00/ day Audio Visual material (Staff) RM 1.00/ day Audio Visual material (Student) RM 1.00/ hour * There will be an overdue fine of RM10 per day on short loan, for first day returned late, then RM10 per day for each subsequent day. The high fine for short loan item is to encourage users to remember to return it on time so that everyone will have access to it. Lost/ Damaged Items Lost Item Fine Once 30 days have passed from the due date, an item borrowed on your Library account will be billed either a default lost book fine of RM500.00 or the amount paid by the Library. Since the item will be considered lost, you will also be blocked from borrowing library materials. If you return the fined item, the lost item fine will be waived, but you will still be held liable for the overdue fine incurred. Damaged Item Fine If an item appears damaged upon return, you will be billed for either a repair fine or a full replacement fine, depending on the extent of the damage. Replacing an Item Yourself If you choose to replace an item yourself, there will be a RM30.00 Processing Fee. The replacement item must be the latest edition on the market and in the exact format as the lost item. If the lost item was hardback, it must be replaced with a hardback. A used copy will not be acceptable as a replacement. Fine Processing Fee Total Fine Lost Item Current value of the item on the market RM30.00 Fine value + processing Fee + overdue fine (if any) Slightly damaged RM 30.00 RM30.00 Fine value + processing Fee + overdue fine (if any) Mutilated Current value of the item on the market RM30.00 Fine value + processing Fee + overdue fine (if any) For more information, go to our FAQ page.